Service attributes

In some cases, especially when funds are flagged for AML risk, linked to suspicious activity, or hit blacklist/compliance checks, the service may require KYC or other personal information before processing a refund.

This service routes through partner providers whose KYC policies vary. Your actual experience depends on which partner is used for a given swap.

The service does not require formal KYC verification. However, you may still need to provide personal information when using certain features. For example, entering travel details, or your shipping address, will indirectly disclose your identity.

These services use internal checks to monitor for suspicious activity. If a transaction is flagged as suspicious, your funds may be frozen or seized. Sometimes they allow users to unlock funds by providing Source of Funds information, or KYC.

In peer-to-peer (P2P) trading platforms, sellers may set their own trading rules. Most traders specify in the trade terms whether they require ID verification. In these platforms, look for traders with less strict requirements.

Even if the service itself is permissive, the upstream Liquidity Provider can independently freeze funds and demand KYC/Source-of-Funds.

Source of Funds information may be required in order to issue a refund.

Deposits are analyzed for blacklisted sources. This service automatically scans transactions AML scores. Flagged transactions may require KYC/SoF verification to complete the trade or unfreeze funds. Resolution depends on the individual service's policy, as some may issue refunds without verification.

Deposits are analyzed for blacklisted sources. This service automatically scans transactions AML scores. Flagged transactions may require KYC/SoF verification to complete the trade or unfreeze funds. Resolution depends on the individual service's policy, as some may issue refunds without verification.

The service started operations less than 3 months ago and it does not have a long-standing proven track record. Use this service with caution and follow the safe swapping rules.

These services manage your private keys and keep custody your funds. These wallets are typically offered by centralized exchanges like Coinbase or Binance. Using them requires trusting the institution with your assets.

The seller does not have control over the funds. This is a common practice in P2P exchanges, where the service needs to have control over the funds in order to be able to refund the buyer if the trade enters a dispute.

The service does not offer customer support, or the quality of service provided by the support team is slow, inadequate or unsatisfactory.

Approved on KYCnot.me less than 15 days ago. Proceed with caution.

The service reserves the right to suspend or limit access to your account. For example, if you have overdue payments or you violated the service's ToS.

The service started operations less than a year ago and it does not have a proven track record. Use with caution and follow the safe swapping rules.

Users often experience slower-than-desired processing times with this service.

This service has an unclear or nonexistent statement about how they manage user refunds.

The Terms of Service page is not analysable by our AI. Possible reasons may be: captchas, client side rendering, DDoS protections, or non-text format.

The service does not offer refunds, having a no-refund policy.

The service reserves the right to charge an additional fee on transactions if they have high-risk characteristics.

This service relies on manual human processing for all orders. Processing and reply times are dependent on staff schedules.

The underlying protocol may be decentralized, but users often access it through third-party websites, wallets, or apps. Privacy, analytics, legal restrictions, support, and account policies may vary depending on the frontend used.

The service runs a mix of self-owned hardware and rented third-party servers. Privacy and trust guarantees apply fully only to the owned portion; traffic routed through rented infrastructure carries the risks of that provider's jurisdiction and policies.

The service runs entirely on rented servers (cloud providers, colocation, VPS). The infrastructure operator is an additional party that can be compelled by law enforcement or perform passive surveillance independently of the service's own no-log policy.