Not reviewed by the team
VPN service and digital privacy tool with 3200 Servers in 100+ Countries, Unlimited Devices, IP and VPN Banning Proof.
Surfshark is a vpn service that accepts Bitcoin, Lightning, and Fiat. It may request KYC in rare cases and has a score of 5/10.
Scores
- Rare KYC
- No routine KYC, but may request it or block funds if compelled by authorities, legal orders, or internal risk review. Refunds are subject to policies.
Surfshark operates a strictly audited RAM-only infrastructure and cannot hand over browsing histories. However, they reserve the right to verify your account information before fulfilling the 30-day money-back guarantee.
- Refunds may require KYC -3 -3
In some cases, especially when funds are flagged for AML risk, linked to suspicious activity, or hit blacklist/compliance checks, the service may require KYC or other personal information before processing a refund.
In some cases, especially when funds are flagged for AML risk, linked to suspicious activity, or hit blacklist/compliance checks, the service may require KYC or other personal information before processing a refund.
-3 Privacy-3 Trust
- Rare KYC -5 0
No routine KYC, but may request it or block funds if compelled by authorities, legal orders, or internal risk review. Refunds are subject to policies.
No routine KYC, but may request it or block funds if compelled by authorities, legal orders, or internal risk review. Refunds are subject to policies.
-5 Privacy0 Trust - Service Termination Policy 0 -4
The service provider can terminate access to services at any time without notice, at their sole discretion.
The service provider can terminate access to services at any time without notice, at their sole discretion.
0 Privacy-4 Trust - May suspend your account 0 -4
The service reserves the right to suspend or limit access to your account. For example, if you have overdue payments or you violated the service's ToS.
The service reserves the right to suspend or limit access to your account. For example, if you have overdue payments or you violated the service's ToS.
0 Privacy-4 Trust - Data Sharing -3 0
Personal and account data may be shared with authorities and third-party providers for compliance, fraud prevention, and service provision.
Personal and account data may be shared with authorities and third-party providers for compliance, fraud prevention, and service provision.
-3 Privacy0 Trust - Third-Party payment processor -2 +1
Payments are handled through a third-party processor, such as Coinbase, CoinPayments, NOWPayments...
Payments are handled through a third-party processor, such as Coinbase, CoinPayments, NOWPayments...
-2 Privacy+1 Trust - Account required -1 0
Users require creating an account with the service in order to access and use its features.
Users require creating an account with the service in order to access and use its features.
-1 Privacy0 Trust - Source code is private 0 -1
The service's source code is not public, so it cannot be reviewed or audited by the community. This limits transparency.
The service's source code is not public, so it cannot be reviewed or audited by the community. This limits transparency.
0 Privacy-1 Trust - Strict no-log policy +5 +3
The service has a strict no-log policy, which means that it does not collect or store any information about its users.
The service has a strict no-log policy, which means that it does not collect or store any information about its users.+5 Privacy+3 Trust - Audited 0 +5
The service has been audited by an independent 3rd party.
- RAM-only infrastructure 0 +3
Servers run entirely from volatile memory with no persistent disk storage. If a server is seized or raided, there is nothing to recover from disk.
Servers run entirely from volatile memory with no persistent disk storage. If a server is seized or raided, there is nothing to recover from disk.
0 Privacy+3 Trust - Legally registered 0 +2
Legally registered as Surfshark B.V in Netherlands 🇳🇱.
Legally registered as Surfshark B.V in Netherlands 🇳🇱.
0 Privacy+2 Trust - P2P / torrenting allowed 0 +1
The service explicitly permits peer-to-peer and torrenting traffic without throttling, redirection, or policy action against users.
The service explicitly permits peer-to-peer and torrenting traffic without throttling, redirection, or policy action against users.
0 Privacy+1 Trust - Community contributed 0 0
Listed, but not yet reviewed by the team. Read more about the listing statuses.
Listed, but not yet reviewed by the team. Read more about the listing statuses.
0 Privacy0 Trust - Email required 0 0
To create a user account in this service, you need to provide a valid email.0 Privacy0 Trust - JavaScript needed 0 0
The service requires the user to enable JavaScript in order to access and use its features.0 Privacy0 Trust - Mobile app available 0 0
The service has a mobile app available for download.
- Base score +50 +50
Overall = 60% Privacy + 40% Trust (Truncated)
Terms of Service Review
Not available on community contributed services
Events
View all-
Attribute added
Attribute "Refunds may require KYC" was added to Surfshark
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Attribute added
Attribute "P2P / torrenting allowed" was added to Surfshark
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Attribute added
Attribute "RAM-only infrastructure" was added to Surfshark
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Attribute added
Attribute "Strict no-log policy" was added to Surfshark
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Attribute added
Attribute "Third-Party payment processor" was added to Surfshark
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Description update
Description was updated
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Verification update
Verification status changed from APPROVED to COMMUNITY_CONTRIBUTED
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Attribute change
An attribute was removed (details unavailable)
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Verification update
Verification status changed from COMMUNITY_CONTRIBUTED to APPROVED
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Attribute added
Attribute "JavaScript needed" was added to Surfshark
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Attribute change
An attribute was removed (details unavailable)
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KYC update
KYC level changed from 1 to 2
Evidence and Review History
Listed, but not yet reviewed by the team.
- No review checks have been published yet
- Last review Unknown
- Listed Apr 29