Repeated checks over time passed
Domain registration, VPS, and VPN. It doesn't require any personal information from users to use its services and only needs an email address.
Njalla is a vpn, vps, and domains service that accepts Monero, Bitcoin, and Fiat. It has a guaranteed no-KYC policy and has a score of 8/10. There are 12 user ratings averaging 2.8/5.
Scores
- Guaranteed no KYC
- Terms explicitly state KYC will never be requested.
Njalla explicitly guarantees in its Terms of Service that it will not collect data beyond an email or XMPP address and a password.
- May suspend your account 0 -4
The service reserves the right to suspend or limit access to your account. For example, if you have overdue payments or you violated the service's ToS.
The service reserves the right to suspend or limit access to your account. For example, if you have overdue payments or you violated the service's ToS.
0 Privacy-4 Trust - No-refund policy 0 -3
The service does not offer refunds, having a no-refund policy.
The service does not offer refunds, having a no-refund policy.
0 Privacy-3 Trust - Account required -1 0
Users require creating an account with the service in order to access and use its features.
Users require creating an account with the service in order to access and use its features.
-1 Privacy0 Trust - Guaranteed no KYC +25 0
Terms explicitly state KYC will never be requested.
- Identity-Free registration +10 0
Users can create accounts without giving personal information (such as full name, address or phone number). Note that some services might initially allow this, but they may subsequently request personal information (i.e. Automated flagging systems, Shotgun KYC...).
Users can create accounts without giving personal information (such as full name, address or phone number). Note that some services might initially allow this, but they may subsequently request personal information (i.e. Automated flagging systems, Shotgun KYC...).
+10 Privacy0 Trust - Verified 0 +10
Passed repeated checks over time and showed consistent behavior. Read more about the listing statuses.
Passed repeated checks over time and showed consistent behavior. Read more about the listing statuses.
Check out the proof.
0 Privacy+10 Trust - Strict no-log policy +5 +3
The service has a strict no-log policy, which means that it does not collect or store any information about its users.
The service has a strict no-log policy, which means that it does not collect or store any information about its users.+5 Privacy+3 Trust - Accepts Monero +5 0
This service accepts Monero, a privacy-focused cryptocurrency that provides enhanced anonymity.
This service accepts Monero, a privacy-focused cryptocurrency that provides enhanced anonymity.
+5 Privacy0 Trust - Has Onion or I2P URLs +5 0
Onion (Tor) and I2P URLs enhance privacy and anonymity.
- JavaScript needed 0 0
The service requires the user to enable JavaScript in order to access and use its features.0 Privacy0 Trust - Base score +50 +50
Overall = 60% Privacy + 40% Trust (Truncated)
Terms of Service Review
Njalla acts as a privacy shield for domain registration by registering domains in its own name. The terms explicitly limit user data collection to an email or XMPP address, though Njalla retains the right to suspend or cancel domains under legal pressure.
Data sharing
The service reserves the right to share the limited contact data it collects (email or XMPP address) with authorities if a user violates the acceptable use policy.
Domain suspension and seizure
Njalla may keep, suspend, or cancel your domain registration to comply with laws, public authority requests, dispute resolutions, or to avoid civil or criminal liability.
No refunds
All payments are final and non-refundable. If the service is discontinued due to a terms violation or technical reasons, no refunds will be provided.
Proxy domain registration
Domains are registered under Njalla's name by default to shield the user's identity, though users can request a formal transfer to their own name at any time.
Reviewed from njal.la/tos njal.la/faq
ToS reviews are AI-generated and should be used as a reference only.
Events
View all-
Attribute added
Attribute "No-refund policy" was added to njalla
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KYC update
KYC level changed from 2 to 0
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Currency update
Added currencies: MONERO, FIAT
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Currency update
Removed currencies: MONERO
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Attribute change
An attribute was removed (details unavailable)
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Attribute change
An attribute was removed (details unavailable)
Evidence and Review History
Passed repeated checks over time and showed consistent behavior.
- No review checks have been published yet
- Last review May 7
- Verified May 7
Comments
not bad for anonymous domains, but the vps are over priced and I'm unsure about the vpn.
Another case where Njalla suspended the domains of a no-kyc exchange. Suspended both b1exch.io and blexch.io domains without much explanation. I'm not sure how much "Privacy focus" fits in the pros next to their name.
Added context: More info: Bitcointalk.org
I used to have a positive experience with Njala. A few years ago, they offered decent domain registration services, responsive support, and a sense that they actually cared about their customers. Unfortunately, those days are long gone.
Now, Njala has completely devolved into what I can only describe as a scam operation. They aggressively take domains from clients with zero regard for support or service quality. Trying to get any assistance from them is an exercise in frustration—they ignore tickets, provide vague or useless responses, and make it impossible to resolve even basic issues. It’s clear they are more interested in hoarding domains and collecting fees than actually helping their customers.
The company’s practices feel shady and predatory. If you run into any problem, expect to be stonewalled. The customer experience is nonexistent, and their support team is, frankly, incompetent at best and deliberately obstructive at worst. It’s deeply disappointing to see a service that used to be reputable turn into such a terrible operation.
I sincerely hope Njala goes out of business. Their current model is exploitative, and no legitimate business should operate this way. For anyone looking for a reliable alternative, I highly recommend luxhost.cc. They offer far better service, responsive support, and treat customers with the respect Njala used to provide.
Njala has gone from a trusted provider to a company that is unprofessional, unreliable, and unethical. Avoid them at all costs.
Njalla is privacy-first hosting — domains, VPS, and VPN with zero personal info required. Just an email. Built for the sovereign stack. 🌐🕶️
We were kicked out despite not violating the ToS.
This happened around a year ago. We ran a site for people recovering from addictions. Someone reported us and Njalla shut us down. We contacted them and pointed out that we do not allow or promote illegal content. They apologized and restored the service, and then within a day shut it down again and told us to get lost. They never mentioned the ToS was violated and just said that they "don't want to host us". We were not allowed to explain, and suspect a disgruntled banned user misrepresented the nature of our service when reporting it to them.
I saw some other reviews on Reddit which said that Njalla used to be an extremely well-regarded host, but nowadays tends to shut things down when they go against the host's personal beliefs, even when no ToS is violated.
Their user experience, interface and prices suck, you will not own the domain. Use established providers that accept crypto and avoid these amateurs like the plague.
pricey; might suspend your domain without explanation if they think it's something malicious (phishing/c2). piracy is fine, I think porn is fine too
Just to be clear, the website was not phishing nor c2 in any way nor was there any reason for them to believe it is. It was simply a false report being acted on and then not resolved.
About the following point: "Domain names are registered under Njalla’s name by default, not yours, to enhance your privacy. You are the actual owner, and can request a transfer to your name at any time."
They absolutely did not allow us to do anything with the domain or look further into the issue. We were forced to watch the domain expire (which had quite a lot of traffic, etc.). Then the domain was magically caught by DropCatch with 2 bidders and went to auction, at the lowest price (we did not submit a backorder). DropCatch did not verify our submitted KYC details in the 72 hours the auction was taking place, as such we could not place a bid on it. No one else placed a bid on the domain.
And now it is being held by an agency, who is trying to sell it for around a 50x-100x markup.
We placed our trust in them starting our business, it was obviously a bad decision. Regardless of what their ToS says, you are NOT the actual owner of the domain. They can do anything with your domain as they please, you simply get access to control it, and apparently, if they think they will get money out of you, they are more than happy to disable your access and then try to extort you later on.
And even if they believe that the domain breaches their ToS (which again I will stress, it did not), I believe it is very scummy behavior to not hand it over and let it transfer to another registrar, you are the owner after all according to the ToS, right?
Just simply go with a normal registrar, it is not worth dealing with them. You can find plenty of similar cases if you search.
We completely relate to your experience, as we went through the exact same ordeal with Njalla. What should have been a simple, secure domain registration turned into a frustrating and costly nightmare.
Njalla’s model registering domains under their name while claiming you are the “actual owner” is extremely misleading. On paper, they allow you to request a transfer at any time, but in reality, they can, and do, override your access whenever it suits them. In our case, there was no breach of their ToS whatsoever—no phishing, malware, or illegal activity—yet they blocked our access entirely, leaving us helpless.
Like you, we were forced to watch our domain expire. It then went to another vendor, where the auction process effectively excluded us, despite having submitted all required KYC information in time. The domain was scooped up at the lowest price and is now held by a third-party agency trying to resell it at an absurd 50x–100x markup. This is not “protecting privacy” this is straight-up taking advantage of customers.
Njalla’s behavior shows a complete disregard for the principle of ownership they claim to uphold. They maintain full control over domains and can weaponize it to their financial benefit, leaving legitimate owners powerless. Calling this “mismanagement” would be generous—this is essentially digital extortion cloaked as privacy protection.
Our experience mirrors yours exactly: what should have been a trusted, professional service became a predatory operation. The takeaway is simple—avoid Njalla entirely. Use a reputable, traditional registrar that actually respects your ownership, provides transparent transfers, and doesn’t exploit you when a domain becomes valuable.
It’s disappointing that a company once considered trustworthy now operates in this manner, but sharing experiences like this is crucial to prevent others from falling into the same trap. Njalla’s practices are not just frustrating—they’re fundamentally unethical.
I would definitely not recommend using them for domains. The domain was disabled for "phish" (that was their reply - a single word) according to their support team, which took multiple tickets to even get an answer on, was treated like garbage, never got it reenabled even though it was obviously not a phishing website.
They also did not allow to move the domain or do anything with it.
Added context: User provided screenshot
Why don't you provide the domain information here? It's common to see claims like yours, but it's strange that you never provide any details about what kind of website you were running.
First of all, you don't own the domain name when you register with using their service, this is really important and secondly they might suspends domains they doesn't like right and left, depending on your political views.
I have bought many domains through Njalla and never had any issues so far.
Have been using them for many years. VPS and VPN are pricy for what they are but from my experience, they are the best service for domains. While they do suspend some domains hosting illegal content (phishing, pharma, etc) I never had any issues hosting hacktivism and piracy projects with them.
Their service isn't bad. They support IPv6 and DNSSEC, and you can enable FIDO U2F authentication for the control panel. However, the price is way too high. Paying 30 EUR a year to register a .XYZ domain is expensive.