individualistic_revenue_8231

Just to be clear, the website was not phishing nor c2 in any way nor was there any reason for them to believe it is. It was simply a false report being acted on and then not resolved. About the following point: "Domain names are registered under Njalla’s name by default, not yours, to enhance your privacy. You are the actual owner, and can request a transfer to your name at any time." They absolutely did not allow us to do anything with the domain or look further into the issue. We were forced to watch the domain expire (which had quite a lot of traffic, etc.). Then the domain was magically caught by DropCatch with 2 bidders and went to auction, at the lowest price (we did not submit a backorder). DropCatch did not verify our submitted KYC details in the 72 hours the auction was taking place, as such we could not place a bid on it. No one else placed a bid on the domain. And now it is being held by an agency, who is trying to sell it for around a 50x-100x markup. We placed our trust in them starting our business, it was obviously a bad decision. Regardless of what their ToS says, you are NOT the actual owner of the domain. They can do anything with your domain as they please, you simply get access to control it, and apparently, if they think they will get money out of you, they are more than happy to disable your access and then try to extort you later on. And even if they believe that the domain breaches their ToS (which again I will stress, it did not), I believe it is very scummy behavior to not hand it over and let it transfer to another registrar, you are the owner after all according to the ToS, right? Just simply go with a normal registrar, it is not worth dealing with them. You can find plenty of similar cases if you search.