Not reviewed by the team
Fast swaps with no-sign up. More than 1500 cryptocurrencies onboard, cross-chain options, low minimum order of 5 USD equivalent
Simpleswap is an exchange service that accepts Monero and Bitcoin. It may request KYC during risk checks and has a score of 3/10. There are 3 user ratings averaging 2.3/5.
Scores
- Shotgun KYC
- May request KYC or block funds mid-flow, typically via AML checks, transaction limits, or liquidity partner rules. Refunds are subject to policies.
- May require KYC/SOF by policy/law -6 -4
If obliged by law or in accordance with the service's internal policy, this service may at any time require mandatory procedures such as identity verification, KYC or provide Source of Funds (SOF) information.
If obliged by law or in accordance with the service's internal policy, this service may at any time require mandatory procedures such as identity verification, KYC or provide Source of Funds (SOF) information.
-6 Privacy-4 Trust - Refunds may require KYC -3 -3
In some cases, especially when funds are flagged for AML risk, linked to suspicious activity, or hit blacklist/compliance checks, the service may require KYC or other personal information before processing a refund.
In some cases, especially when funds are flagged for AML risk, linked to suspicious activity, or hit blacklist/compliance checks, the service may require KYC or other personal information before processing a refund.
-3 Privacy-3 Trust - Transaction monitoring -1 0
Deposits are analyzed for blacklisted sources. This service automatically scans transactions AML scores. Flagged transactions may require KYC/SoF verification to complete the trade or unfreeze funds. Resolution depends on the individual service's policy, as some may issue refunds without verification.
Deposits are analyzed for blacklisted sources. This service automatically scans transactions AML scores. Flagged transactions may require KYC/SoF verification to complete the trade or unfreeze funds. Resolution depends on the individual service's policy, as some may issue refunds without verification.
-1 Privacy0 Trust
- Shotgun KYC -15 0
May request KYC or block funds mid-flow, typically via AML checks, transaction limits, or liquidity partner rules. Refunds are subject to policies.
May request KYC or block funds mid-flow, typically via AML checks, transaction limits, or liquidity partner rules. Refunds are subject to policies.
-15 Privacy0 Trust - Hard KYC process -3 -6
This service is known for having a particularly difficult KYC process. They may repeatedly request additional documents and information, and sometimes may not be satisfied with any of the materials you provide, being an arbitrary and dull process.
This service is known for having a particularly difficult KYC process. They may repeatedly request additional documents and information, and sometimes may not be satisfied with any of the materials you provide, being an arbitrary and dull process.
-3 Privacy-6 Trust - Can't analyse ToS 0 -3
The Terms of Service page is not analysable by our AI. Possible reasons may be: captchas, client side rendering, DDoS protections, or non-text format.
The Terms of Service page is not analysable by our AI. Possible reasons may be: captchas, client side rendering, DDoS protections, or non-text format.
0 Privacy-3 Trust - Source code is private 0 -1
The service's source code is not public, so it cannot be reviewed or audited by the community. This limits transparency.
The service's source code is not public, so it cannot be reviewed or audited by the community. This limits transparency.
0 Privacy-1 Trust - Accepts Monero +5 0
This service accepts Monero, a privacy-focused cryptocurrency that provides enhanced anonymity.
This service accepts Monero, a privacy-focused cryptocurrency that provides enhanced anonymity.
+5 Privacy0 Trust - Mature service 0 +5
This service has been operational for 7 years. While this indicates stability, it is not a future-proof guarantee.
This service has been operational for 7 years. While this indicates stability, it is not a future-proof guarantee.
0 Privacy+5 Trust - Legally registered 0 +2
Legally registered in Marshall Islands 🇲đź‡.
Legally registered in Marshall Islands 🇲đź‡.
0 Privacy+2 Trust - Basic Customer Support 0 +1
Customer support for this service is average. They answer questions and fix problems in a reasonable time, although it may sometimes take longer than expected.
Customer support for this service is average. They answer questions and fix problems in a reasonable time, although it may sometimes take longer than expected.
0 Privacy+1 Trust - Community contributed 0 0
Listed, but not yet reviewed by the team. Read more about the listing statuses.
Listed, but not yet reviewed by the team. Read more about the listing statuses.
0 Privacy0 Trust - Base score +50 +50
Overall = 60% Privacy + 40% Trust (Truncated)
Terms of Service Review
Not available on community contributed services
Events
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Attribute change
An attribute was removed (details unavailable)
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Verification update
Verification status changed from VERIFICATION_FAILED to COMMUNITY_CONTRIBUTED
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Attribute added
Attribute "Source code is private" was added to simpleswap
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Attribute added
Attribute "Basic Customer Support" was added to simpleswap
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Attribute added
Attribute "Legally Registered Entity" was added to simpleswap
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Attribute added
Attribute "Hard KYC process" was added to simpleswap
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Attribute added
Attribute "Transaction monitoring" was added to simpleswap
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Verification update
Verification status changed from COMMUNITY_CONTRIBUTED to VERIFICATION_FAILED
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Attribute added
Attribute "Refunds may require KYC" was added to simpleswap
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Attribute added
Attribute "May require KYC/SOF by policy/law" was added to simpleswap
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Currency update
Removed currencies: LIGHTNING
Evidence and Review History
Listed, but not yet reviewed by the team.
- No review checks have been published yet
- Last review Unknown
- Listed May 27, 2024
- Operating since Jul 15, 2018
Comments
Do not use this platform. I waited two weeks to recover $50,000 in XMR that I was trying to swap for USDC.
My first swap for around $25,000 went through without any issue, as I was testing the service before sending a larger amount. However, when I attempted a second swap for double that amount, the transaction was suddenly paused due to "technical difficulties." About 12 hours later, support informed me that the exchange had failed KYC verification.
This raised serious questions. Why did the first transaction from XMR to USDC go through without any problems, but the second one, sent from the same wallet to the same receiving address, suddenly fail KYC? It almost seems like their system mistakenly flagged their own receiving address as suspicious.
The support experience was frustrating and dystopian. Even though I was using XMR, my funds were completely frozen. I was assigned a support agent named Stephanie, and from that point, communication felt robotic and unhelpful.
To recover my funds, I had to go through an invasive verification process that required me to reveal personal information. I provided screenshots of Kraken deposits, but they rejected those as “insufficient proof.” They then demanded to see how I originally obtained the funds that went into Kraken. It took me days to locate old records showing that I mined BTC years ago. Without that level of documentation, I would likely have lost everything.
In total, it took two weeks to recover my $50,000.
I do not recommend using this service. Be very cautious when dealing with opaque, anonymous crypto swap platforms. Your funds can be frozen without warning, and the support team offers little transparency or accountability.
[SCAM] They blocked my exchange for KYC and refuse to refund without completing KYC. Upon completing KYC, my account with support was suspended and they stopped replying to me on live chat. They launched a contest one week later with my stolen funds.
Done probably 10+ swaps here over the past year, mostly BTC and LTC pairs. No account, no AML flags, funds arrived without issues every time. Haven't had a reason to look elsewhere.