Verified

Repeated checks over time passed

Quickex

Quickex

Fast no-registration crypto exchange. Established in 2018. With a wide range of crypto exchange options.

Quickex is an exchange service that accepts Monero and Bitcoin. It may request KYC during risk checks and has a score of 6/10. There are 34 user ratings averaging 4.5/5.

Scores

6
Overall
Okay
48
Privacy
Average
78
Trust
Good
lvl. 3/4
Shotgun KYC
May request KYC or block funds mid-flow, typically via AML checks, transaction limits, or liquidity partner rules. Refunds are subject to policies.
KYC Policy

Overall = 60% Privacy + 40% Trust (Truncated)

Learn about scores All attributes list

Terms of Service Review

Quickex enforces shotgun KYC via automated risk scoring (>40%). Flagged transactions are frozen. Unfreezing requires extensive KYC, incurs a 5% fee, and fails if ignored for 30 days.

Shotgun KYC

Transactions with an AML risk score > 40% or flagged as high-risk will be frozen indefinitely until extensive KYC and Proof of Funds are provided.

Punitive Refund Fee

If KYC is successfully passed, assets are not exchanged but refunded to the original address minus a 5% commission fee.

Funds Confiscation

Assets will not be returned if the user fails to provide the requested KYC documents via email within 30 calendar days.

Anti-Privacy Posture

Transactions linked to privacy tools like Tornado Cash, Mixers, Wasabi Wallet, Railgun, and JoinMarket are explicitly targeted for AML blockages.

Liquidity Provider Refusal

The third-party liquidity provider reserves the right to refuse paying out frozen funds even after the user successfully passes the AML/KYC verification.

Third-Party Data Sharing

By using the service, users consent to the processing and transfer of their personal AML/KYC data to Quickex's third-party liquidity provider.

Reviewed from quickex.io/docs/aml-policy

ToS reviews are AI-generated and should be used as a reference only.

Events

View all
  1. Verification update

    Verification status changed from APPROVED to VERIFICATION_SUCCESS

  2. Verification step added

    "Test swap and support" was added

  3. Currency update

    Removed currencies: LIGHTNING

  4. Verification update

    Verification status changed from COMMUNITY_CONTRIBUTED to APPROVED

  5. Verification step pending

    "Insecure KYC Document Collection" status changed from warning to pending

  6. Verification step added

    "Small swap" was added

  7. Verification step warning

    "Insecure KYC Document Collection" status changed from in progress to warning

  8. Attribute removed

    Attribute "Basic Customer Support" was removed from Quickex

  9. Attribute added

    Attribute "Good Customer Support" was added to Quickex

  10. Verification step added

    "Support and Free AML checks" was added

  11. Verification step added

    "Insecure KYC Document Collection" was added

  12. Attribute added

    Attribute "No KYC after AML check" was added to Quickex

  13. Attribute added

    Attribute "Refunds may require KYC" was added to Quickex

Learn about events

Evidence and Review History

Verified

Passed repeated checks over time and showed consistent behavior.

  • 3 passed · 1 pending
  • Last review Apr 8
  • Verified Apr 8
  • Operating since Feb 26, 2018

Verification Steps

Comments

About comments

  • Comments are visible after approval.
  • Moderation is light.
  • Double-check before trusting.

Proof of being a client required, for this service.

5
85%
4
3%
3
0%
2
0%
1
12%

AI Summary

Updated

Reviewers appreciate the wide selection of cryptocurrencies and the ability to verify addresses before exchanging. Conversely, some customers complain about strict compliance policy checks that delay transactions and complicate refunds.

  • fast swaps
  • fair rates
  • simple interface
  • frozen funds
  • forced kyc
  • aml blocks
gaudy_delicatessen_9547
Single review
0 5/5 90%
Verified customer

Used ~15 times. No KYC for moderate amounts. Fixed rate works. Support replied once when needed. Design is basic but functional. Not perfect but definitely not a scam. Recommend for routine swaps.

spooky_tattoo_5824
Single review
0 5/5 90%
Verified customer

I like that this exchanger doesn't ask for an email or phone number for swaps. You just paste addresses, send crypto, and receive. Rates are fair. If you're tired of signing up for yet another platform, this is a solid alternative.

winding_hope_1867
Single review
0 5/5 90%
Verified customer

I’ve been using this exchange for a few months now, and the main reason I stick with it is consistency. The rates are usually close to the market average with no hidden spikes during checkout.

The interface is clean enough - not the flashiest, but everything is where you expect it. For daily or weekly crypto swaps, it’s genuinely reliable. No drama, no unexpected surprises.

successive_pruning_6642
Single review
0 5/5 90%
Verified customer

Was nervous because it wasn't a small amount, but it all went perfectly. And the support manager even ran a free AML check on my address before the exchange - I really appreciated that.

full-time_mead_1304
Single review
0 5/5 90%
Verified customer

Really impressed with this service. The exchange was super easy to use, and my swap went through seamlessly. Also the rate for XMR-USDT was great

unofficial_duration_8948
0 1/5 90%
Verified customer
KYC issue
Funds blocked

My ETH > XMR transaction got stuck. I only found out what the issue was after contacting support. Support claimed my transaction "raised flags", but chat support wasn't able to give me a clear answer.

They suggested I reach out to their compliance department and provide ID before they could do anything. Even a refund to the SAME address required me to complete ID verification. They were shotgun KYC'ing me. Support claimed "Support claimed "I want to emphasize once again that the AML procedures are carried out only in case of high transaction risk marks of the incoming payment." Their AML system is giving false red flags as this transaction only just came from being unstaked a few days ago.

QuickEX isn't providing the swap service, they refuse to refund, and they falsely claim funds are coming from illicit activities (this is easily proven by looking at an Ethereum block explorer). They're fraudulently keeping my money. At what point is this considered a rug?

I saved all communication records, and have no problem sharing Transaction hashes. My funds have currently moved to KuCoin17 while I wait for compliance to respond. I will gladly update this post if they return or respond to me

Quickex
Support at Quickex

Hello,

Thank you for sharing your detailed feedback. We sincerely apologize for the stress and inconvenience this process caused you.

At QuickEx, we maintain a zero-tolerance policy toward money laundering and strive to keep a safe business environment for our clients. With hundreds of orders processed daily, we utilize an advanced automated risk-scoring system to monitor transactions in real-time. If a transaction triggers a high-risk alert, it is immediately moved to manual review by our compliance team. Users with legally obtained assets have nothing to fear from this process. Rest assured, all KYC procedures are handled by authorized specialists in strict accordance with data privacy and confidentiality standards.

We offer a refund to the original address as an alternative to completing the swap. However, because flagged funds must undergo a security cooling-off period and manual processing, this can take up to 7 business days. Usually, it happens faster.

Regarding our Transaction Pre-check, this is a voluntary tool designed specifically to help users avoid situations like yours by checking their addresses before sending funds. We do not use it to harvest data, but rather to provide peace of mind.

We value your transparency and will use your feedback to improve our communication. Should you have any further questions, our team remains at your disposal!

unofficial_duration_8948

"With hundreds of orders processed daily, we utilize an advanced automated risk-scoring system to monitor transactions in real-time. If a transaction triggers a high-risk alert, it is immediately moved to manual review by our compliance team. "

I find this odd, as my funds were moved to the KuCoin17 exchange wallet before I could even understand that my funds were flagged. If this was flagged as potential "money laundering" funds, why would they be moved out and sent to your exchange account? Wouldn't this require an investigation?? Do they not "Freeze funds" to perform the investigation.

"Users with legally obtained assets have nothing to fear from this process."

You dont need to try and implicate any wrong doing by me. All of my funds were obtained legally, there was some co-mingling from other swap services (less than 20% of the funds), and I assume this is what flagged your system.

"Nothing to fear" - no matter what I did to verify I owned the funds, you were not going to release them until I KYC'd. I was shotgun KYC'd or take a loss on my funds and get rugged by QuickEx.

You may have legal requirements to not release funds that get flagged, but lets be honest here, You're listed on kycnot.me

Quickex
Support at Quickex

Thank you for your follow-up. We understand that seeing your funds move to an exchange wallet while a transaction is "flagged" can be confusing and alarming.

As an exchange aggregator, QuickEx works with several liquidity providers to ensure the best possible rates. When a transaction is initiated, our automated system often routes the deposit to these partner environments as part of the standard swap flow. The risk-scoring analysis happens in parallel; if a flag is triggered, the process is paused at that stage for manual review. This is not a "seizure," but a standard technical step in the liquidity routing process.

You mentioned that a portion of your funds originated from other swap services. Automated AML tools are designed to look for patterns, and "co-mingling" or funds originating from "high-risk" sources (even if they represent a small percentage) are common triggers for these systems. Our compliance team does not assume wrongdoing on your part; they are simply required to verify the source to satisfy regulatory standards.

We apologize if the phrase "nothing to fear" felt dismissive of the stress you experienced. Our intent was to reassure you that the process is designed to protect legitimate users, though we recognize that being "shotgun KYC'd" is a frustrating interruption to your privacy.

Regarding our listing on kycnot.me: we aim to provide a "No KYC" experience for the vast majority of our users. However, like almost all reputable services in this space, we operate under a Selective KYC policy. This means that while 99% of transactions go through without identity verification, we must reserve the right to request it when automated risk thresholds are met to remain compliant with international standards.

We understand this experience has impacted your trust in our service. We are constantly working to fine-tune our scoring system to reduce "false positives" and make the review process as swift as possible.

unofficial_duration_8948

Part 1:

I was able to get my funds out ONLY after providing KYC information

Even after providing the KYC information, they wanted more info. Im providing the email for full transparency & for others to see this.

QuickEx Compliance:

Thank you for passing KYC. To proceed with our AML check please provide answers to the following questions to verify the origin of your funds:

  • Please describe in detail the receipt of funds (from whom they were received/for what exactly);

  • Please provide a screenshot confirming the sending of cryptocurrency to our service, as well as information about whose service/application you use.

After providing the information & a screenshot from Metamask, QuickEx Compliance responded:

QE Compliance:

Hello, Kindly resend the screenshot where the address/hash are fully visible. Thank you

This is because the addresses and TX hash were truncated, they needed to see full TX hash and complete addresses, after scouring a few different apps, I was able to get an app that showed full address and full TX hash. Which I sent to them

unofficial_duration_8948

Part 2:

QE Compliance:

Hello

Thank you for the information. We are ready to process your previously submitted order at the market rate. The funds will be sent to the same address you provided.

Please confirm, and you will receive the cryptocurrency shortly.

We would like to note that a refund to the original address is also available, but this may take up to 7 business days.

after all this, I had them process my order to the original address given, as I didnt want to wait 7 business days "hoping" i'd get the refund.

tl;dr I got my funds, but this was a nightmare, I had to KYC and they still wanted more info

They offer a transaction pre-check (that I didn't use prior, as I didnt know about it) where you DM their support, they ask for your address and the amount you are looking to swap. Seems like this is a way for them to collect info on visitors even if you dont use QuickEx.

I wont be using them going forward

avowed_steeple_6286
Single review

Just exchanged some USDT for BTC here. No problems at all - everything was straightforward and fast. Honestly, it exceeded what I expected

Quickex
Support at Quickex

Thank you for your honest review!

grubby_ashtray_5529
Single review
0 1/5 90%
Verified customer
KYC issue
Funds blocked

I've been scammed 9.5 ETH by Quickex. My transaction was flagged for “suspicious funds” related to cybercrime. Despite multiple emails, my funds transferred to KuCoin 17 remain blocked for five months, with only generic responses. They seem to be using KuCoin's liquidity, as indicated on the Ethereum explorer.

https://bitcointalk.org/index.php?topic=5577804.0

Quickex
Support at Quickex

Hello! We’ve clarified that your transaction was halted due to associations with illicit activity (SwissBorg Hack). While we understand this is frustrating, we must comply with our liquidity provider’s AML policies. We are in contact with the exchange and will inform you immediately if there are any changes or requirements from law enforcement.

puffy_sinker_167
Single review

I've exchanged substantial sums here confidentially multiple times and have never faced any issues. The support chat is quick and reliable. A truly trustworthy service

Quickex
Support at Quickex

Thank you for your honest review!

republican_orator_5106
Single review

I was pleasantly surprised to see BDX and many other cryptocurrencies available, and no KYC during swap.

Quickex
Support at Quickex

Thank you for your honest review!

observed_gauge_3921
Single review

I exchanged USDC Base for LTC here. Overall, I had no difficulties during the process, and my expectations were fully met in the best sense.

Quickex
Support at Quickex

Thank you for your honest review!

spoiled_typology_2191
Single review

I received my Monero and am satisfied with this exchanger. The website design turned out to be simple for me

Quickex
Support at Quickex

Thank you for your honest review!

incisive_isolationist_2077
Single review

A consistently reliable service. Quick withdrawals, good rates. Highly recommend

Quickex
Support at Quickex

Thank you for your honest review!

blazing_tel_1186
Single review

Smooth exchange, funds received, no problems. A very satisfying experience.

Quickex
Support at Quickex

Thank you for your honest review!

cast_stiff_4838
Single review

I received my XMR and was satisfied with their service. The website seemed quite simple and user-friendly. I didn't encounter any issues during the exchange, so everything worked well for me.

Quickex
Support at Quickex

Thank you for your honest review!

detached_taMing_4154
Single review

Needed to exchange some USDC to BTC. The swap completed in minutes, no KYC, thank god! :-D and the fees didn't make me wince. Support was quick to answer my dumb question too. 10/10

Quickex
Support at Quickex

Thank you for your honest review!

gruff_hutch_5745
Single review

Got my USDT quickly, without difficulties

Quickex
Support at Quickex

Thank you for your honest review!

inflammatory_poem_970
Single review

Exchanged my ZEC for BTC to top up my bet account, no KYC was required

Quickex
Support at Quickex

Thank you for your honest review!

giant_stratagem_6055
Single review

The exchange went smoothy, no complications whatsoever

Quickex
Support at Quickex

Thank you for your honest review!

new_tray_2009
Single review
0 5/5 90%
Verified customer

Excellent customer support! Resolved my issue quickly and efficiently. Highly recommended.

Quickex
Support at Quickex

Thank you for your honest review!

turning_leak_4003
0 1/5 90%
Verified customer
KYC issue
Funds blocked

Don't use. Litecoin Trocador swap through them was frozen: fresh address, only prior tx from MWEB, yet "failed AML check and has very high risk marks." Needed full KYC and explanation of my life history for AML, but 48+ hrs later,and still no sign of my funds. If MWEB-linked address triggers AML disclose it upfront, don't steal funds. Not cypherpunk. Avoid.

Quickex
Support at Quickex

Hello! We're sad to hear you faced such a situation when using our service. Please contact us via chat or email, provide your order ID and we'll try to resolve the situation as fast as possible. Please note that we have an option that allows our users to check the wallet address via live chat before an exchange. This way we can guarantee 100% KYC-free exchange.

Quickex
Support at Quickex

Dear user, your coins were refunded to you.

demonic_joke_857
Single review
0 5/5 90%
Verified customer

Exchanged XRP to XMR – no issues at all. My friend recommended it to me

Quickex
Support at Quickex

Thank you for your honest review!

terrorist_affection_3405
0
Verified customer

Swapped ETH to XMR, it was fast and with no KYC. Support team answered my questions quickly. Will use again

Quickex
Support at Quickex

Thank you for your honest review!

low_visage_8414
Single review
0 5/5 90%
Verified customer

Fast swap zec to btc, no kyc was requested.

Quickex
Support at Quickex

Thank you for your honest review!

Swapuz

Clean swaps, no signups — just how users like it. 👏

Quickex
Support at Quickex

Thank you for your honest review!

settled_playhouse_4319
Single review
0 5/5 90%
Verified customer

It's a great service. I found the exchange easy to navigate, and executing my swap was seamless and quick. Good rate for USDT-LTC swaps.

Quickex
Support at Quickex

Thank you for your honest review!

Quickex
Support at Quickex

Thank you for your honest review!

bygone_tilt_7735
Single review
0 5/5 90%
Verified customer

The fee structure for cross-chain swaps is one of the lowest I've encountered. No hidden charges and complete transparency when converting one coin to another. Highly recommended.

Quickex
Support at Quickex

Thank you for your honest review!

hour-long_nickname_8695
Single review
0 5/5 90%
Verified customer

Used it a few times now. Support is surprisingly responsive, even for minor queries. That's a big plus. A solid choice for trading alts.

Quickex
Support at Quickex

Thank you for your honest review!

muffled_vernacular_6431
Single review

Exchanged XMR to ETH, all went well.

Quickex
Support at Quickex

Thank you for your honest review!

gaping_overlord_6256
Single review
0 5/5 90%
Verified customer

I've used Quickex several times now, and it's consistently reliable. Withdrawals are always quick, the exchange rate is good. I recommend.

Quickex
Support at Quickex

Thank you for your honest review!

Quickex
Support at Quickex

Thank you for your honest review!

mass-produced_individuality_9702
Single review
0 5/5 90%
Verified customer

Good exchange service. I exchanged my XMR without any problems. They don't do AML checks for XMR, that's what I need.

Quickex
Support at Quickex

Thank you for your honest review!

diagnostic_fatigue_6829
Single review
0 5/5 90%
Verified customer

Just used this service for LTC swap. All went fast and without AML check. The fee seemed reasonable, and the final amount I received was what I expected. While it's not a service I'd rave about, it got the job done efficiently and without any major issues.

Quickex
Support at Quickex

Thank you for your honest review!

Quickex
Support at Quickex

Thank you for your honest review!

forthcoming_fee_4404
0 5/5 90%
Verified customer

I use quickex quite often to swap different amounts of crypto. Quickex offer a big list of coins to swap and has low minimal amount limit so it is really convenient for me because sometimes I need to get a small amount of crypto. It takes about 15-20 minutes in average for my swap to be completed, which is quite a good result IMO. By using their free AML check option, I make sure that my swap won't be stopped for KYC. So far, no iqssues has ever occured with my swaps.

Quickex
Support at Quickex

Hello! Thank you for your review. Swap time depends on exchange pair, for XMR-USDT it can be around 2 minutes. Don't forget to check out our new cashback system!

wide_deodorant_4724

Good service. The only thing that I dislike is that you require 12 confirmation for Monero, while many other processors require only 10 or even lower amount of confirmations on Monero Blockhain.

Quickex
Support at Quickex

Thank you for your review! Our team for sure wiil take your comment regarding confirmations into account. Always welcome on Quickex! And try our new cashback system!

massive_equinox_8677

After getting them to check and approve my coins pre-exchange, I sent in half the funds and they completed the order without problems. I then went back to their webchat to reconfirm the remainder of the same funds, out of an abundance of caution. Even though they had already checked and even exchanged part of the same funds just 30 minutes before.

However, this second time they said my coins were tainted and would be subject to an AML block if I sent them. Thankfully I learned this before exchange so didn't lose any funds. But this proves beyond any doubt that their AML/KYC system is entirely theatrical and a mere pretext for a selective scam for coins and/or for getting people's private data.

STAY AWAY!

Quickex
Support at Quickex

Hello!

Quickex operates according to international AML policies, which require checking risk score of the incoming transactions. A second review might yield different results due to evolving regulations. We're not trying to be "theatrical" but are legally obligated to protect our platform. KYC is required when potentially compromised funds are detected. Please provide your exchange number for further assistance.

Best regards, Quickex Team

Trêvoid
0 1/5 0%

This exchange blocks or restricts funds that have been processed through CoinJoin. Be careful.

Added context: Not commenter experience, comment is based on this BitcoinTalk Thread shared as evidence

Quickex
Support at Quickex

Hello!

We have already given an answer regarding this case in our topic on BitcoinTalk. We work according to the AML policy, that's why we are obliged to stop a transaction if high-risk tags are found on it. To get a non-stop exchange guarantee, please contact our support to verify the wallet address before the exchange.

Best regards, Quickex Team