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bitrefill

Purchase Gift Cards or Mobile Refills from more than 3,500 brands in 186 countries instantly, safely, and privately with Bitcoin and other cryptocurrencies.

Bitrefill is an e-sim, gift cards, and shopping service that accepts Bitcoin, Lightning, and Fiat. It may request KYC during risk checks and has a score of 5/10. There are 7 user ratings averaging 5/5.

Scores

5
Overall
Acceptable
38
Privacy
Bad
59
Trust
Average
lvl. 3/4
Shotgun KYC
May request KYC or block funds mid-flow, typically via AML checks, transaction limits, or liquidity partner rules. Refunds are subject to policies.
KYC Policy

KYC is not required by default for low-volume guest checkouts. However, the platform uses automated monitoring (TRM Labs) and can trigger mandatory identity verification at any time. If flagged, you must complete KYC (via SumSub) to unfreeze funds or process a refund.

Overall = 60% Privacy + 40% Trust (Truncated)

Learn about scores All attributes list

Terms of Service Review

Bitrefill is an e-commerce platform that sells gift cards, eSIMs, and prepaid cards for cryptocurrency. It allows guest checkouts with low limits but enforces continuous transaction monitoring.

On-Demand KYC

The service continuously monitors transactions and explicitly reserves the right to demand a KYC program at any time if suspicious activity is flagged.

KYC for Refunds

If an account exceeds limits or triggers compliance concerns, Bitrefill mandates identity verification to process a refund. Refusal results in the account and remaining credit being frozen.

Third-Party Monitoring

The privacy policy lists extensive external data sharing for compliance, including utilizing TRM Labs, SEON, and Castle.io for fraud prevention and on-chain transaction monitoring.

Fund Seizure

Bitrefill reserves the right to freeze balances indefinitely for investigations and can seize store credit deemed to be the proceeds of crime to deliver to authorities.

DAC8 Tax Reporting

As of Jan 2026, user data connected explicitly to the 'Bitrefill Card' product may be automatically reported to the Estonian Tax Authority under the EU DAC8 directive.

Reviewed from bitrefill.com/terms/?hl=en bitrefill.com/privacy/?hl=en

ToS reviews are AI-generated and should be used as a reference only.

Events

View all
  1. Attribute added

    Attribute "Refunds may require KYC" was added to bitrefill

  2. Attribute removed

    Attribute "Account required" was removed from bitrefill

  3. KYC update

    KYC level changed from 2 to 3

  4. KYC update

    KYC level changed from 4 to 2

  5. KYC update

    KYC level changed from 3 to 4

Learn about events

Evidence and Review History

Verified

Passed repeated checks over time and showed consistent behavior.

  • No review checks have been published yet
  • Last review May 6
  • Verified May 6

Comments

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5
100%
4
0%
3
0%
2
0%
1
0%

AI Summary

Updated

Users highly recommend this platform for being reliable, fast, and easy to use over several years. It is praised for its wide variety of gift cards, eSIMs, and refills. Customers appreciate the competitive exchange rates and responsive support team. While the service is generally KYC-free within limits, users noted that third-party vendors like Amazon may still trigger verification for large transactions.

  • Fast transactions
  • Competitive prices
  • Responsive support
  • External KYC
  • Transaction limits
economic_abdomen_1128
Active user

Very old and trusted platform. A useful platform to buy gift cards.

Swapuz

Gift cards, eSIMs, refills — Bitrefill keeps it simple and fast. 💪

full-time_heap_3021
0 5/5 90%
Verified customer

I used my gift for like a year lol

full-time_heap_3021

I got a gift card using sweat app and being in a country where i can't exchange crypto easily, it was really easy to use and was a nice gift ^^

empirical_draught_3672

I’ve bought over £2,000 worth of Apple Giftcards from them using USDT, as well as Amazon giftcards, Netflix, Spotify, and more using other Crypto currencies like BTC, LTC over the years.

I’ve never had any issues using them. I’ve used them on and off since 2019, but not very frequently.

If you want to pay with XMR, you can use Cake Pay, Coinscards, or Coinsbee.

knotted_digit_6236

I be buying my console gift cards on Bitrefill using crypto, Been using their service for over 2 years now always smooth and reliable..

super_buyout_1606

I've been using Bitrefill for several years now. I've never had the slightest problem with my vouchers, and everything went absolutely smoothly and very quickly. The exchange rates are very reasonable, and I've already exchanged tens of thousands of dollars there. Highly recommended.

moist_shift_3472

Been a frequent customer of Bitrefill for 4 years and it has been by far the most pleasant gift card selling company I have interacted with. First of all they have excellent prices compared to their competitors. Their support is friendly and responsive, only have had to interact with them once or twice due to delivery issues in their partners end and those issues were solved promptly. Never had any funds frozen or anything like that despite using mixed btc in the past so I don't feel like system is overly strict.

omnipotent_disappointment_3329

I’ve been using Bitrefill for over a year and have never had any major issues. For some stuck purchases, their support was helpful. As long as you stay within the transaction limits, you won’t be asked for KYC. However, note that for large Amazon Gift Card purchases, Amazon may request KYC verification.