marketable_abolitionist_5678

I refused to send them the video and wrote off my money. If they want to KYC me, they should do it before taking my money. I hope you can see how this is a trap, even if everyone is doing it this days. I did not check this entry at KYCnot.me before using their "service". To clarify, this is my personal experience, it is not wonderful, yet I am not agitating anyone for or against using their service.

The seize funds the following way: a conversion times out. They say "we can return the funds to the address from which it came". But that address is gone, so the funds can only be received on a different address. At this point they say "Sure, we'll just need to verify you with a video". To be fair: (1) their support is quick and (2) i ignored the "recovery address" option during conversion. It is still not fair that they don't ask for video when they receive money, but do demand a video when they have to return it. Imagine if a store wouldn't refund you if your credit card expired.