Haruka

Thank you for the review. Yes we don't permit any kind of large scale port scanning, for genuine research purposes we can consider it, but anyone that wishes to scan the entire internet should look elsewhere. I appreciate the recommendations, these are all things we are intending to improve on in future, as we discussed before our public VPS offering is newer than our previous managed hosting operation and so it will take some time to bring these improvements, as well as all our other planned changes. I don't believe that people should buy on promises only but we are still working to improve.

I agree, and at the same time I'd like to add i2p. Right now with Javascript being required to do any actions in the panel it's a lower priority fix, and I'd like to focus on getting another server location up first. In future I'd like to have an optional very basic server panel that doesn't require Javascript to function, even if it will lack most features that the normal panel will have.

Hi, Thank you for your review, this is something we will be adding in time, unfortunately the current panel is not built to support multiple domains so an onion domain wouldn't work properly. We would like to focus on improving the core service first before modifying the panel to support it. Thanks.

We do not permit port scanning and we are very clear about this. We very clearly in our AUP: "If not illegal in the server location, we include the following malicious activities:" ... "Large scale port or vulnerability scanning." and in the TOS: "Use the services to harm other computer systems or individuals directly;" In your specific case you scanned millions of hosts to attempt to find unsecure VNC (port 5900) servers which is an obvious violation of both of the above. This both generates report workload as and has harmed the reputation of our provider's IP addresses. We also are very clear about not providing refunds for intentional and malicious abuse, and we offered you 7 days to provide your explaination where we may have considered unsuspension if you didn't intend this.