substitute_blockhouse_5302

Nothing new, just wanted to change my review to a 1 star from the previous of 5 stars. Copy and pasting the reasoning I provided below: Fully back up now but 4 days of downtime is quite unacceptable, though I should point out they are clear in their terms/FAQ/stuff about not using it for business/critical stuff (fortunately which I'm not) and that they have no guaranteed uptime. I don't blame the support people themselves for this but rather the service, but if you need support on the site you really need to keep pestering them to respond, because if you don't it will literally never get answered. The owner was at least helpful (off-site) once it was over and was helping people get back up and running. I should also note that my server stopped booting twice and I was told by staff both times that the disk was corrupted, and their AI agent really made me believe that I would have to wipe the disk and set it up from scratch, but I made sure to talk to a human first, and they somehow fixed it with the latest data both times (not sure exactly how). I had backups before so it would've been fine but now I am making sure to do them automatically every day and would recommend everyone to do the same. Unfortunately, I will never be using Kyun for any future projects and once my unspent balance runs out (which they will not give back) I will be switching to a different host. I think this has opened my eyes to see how much an extra euro or two a month can make to get an average host instead of getting the cheapest possible. Still, I used them for nearly a year and all of the time leading up to these events was pretty issue-free at least in comparison, so I hope Kyun succeeds and deals with these issues faster next time.

Fully back up now but 4 days of downtime is quite unacceptable, though I should point out they are clear in their terms/FAQ/stuff about not using it for business/critical stuff (fortunately which I'm not) and that they have no guaranteed uptime. I don't blame the support people themselves for this but rather the service, but if you need support on the site you really need to keep pestering them to respond, because if you don't it will literally never get answered. The owner was at least helpful (off-site) once it was over and was helping people get back up and running. I should also note that my server stopped booting twice and I was told by staff both times that the disk was corrupted, and their AI agent really made me believe that I would have to wipe the disk and set it up from scratch, but I made sure to talk to a human first, and they somehow fixed it with the latest data both times (not sure exactly how). I had backups before so it would've been fine but now I am making sure to do them automatically every day and would recommend everyone to do the same. Unfortunately, I will never be using Kyun for any future projects and once my unspent balance runs out (which they will not give back) I will be switching to a different host. I think this has opened my eyes to see how much an extra euro or two a month can make to get an average host instead of getting the cheapest possible. Still, I used them for nearly a year and all of the time leading up to these events was pretty issue-free at least in comparison, so I hope Kyun succeeds and deals with these issues faster next time.

Can't seem to edit my review but would've been at most a 4 star, maybe 3, if I knew about this upcoming longer downtime. I guess the shorter downtime I made this review after was just foreshadowing.. STILL can't even ping my server despite the other responses and haven't gotten a response from support for a bit from their site.. (only way to force their hand in giving support is via their telegram, told me to reboot and now the server won't even start.. status page says the node is fine). They will tell you "no support in telegram" but you need to just ignore them and keep posting to get a response/fix, because despite their site saying "support online" (they will not respond there often).

Great prices for the performance, decently stable, good features overall. The "AI Summary" on kycnot.me is wrong, it DOES have IPv6. Wouldn't use it for anything business related or anything too critical but for personal stuff it's good especially for the price. Do NOT interact with their chat rooms on Matrix/Telegram. Also their warrant canary is expired by 2 days so if you are schizo keep that in mind