prospective_adventurer_3046

Fair enough, I may have misquoted the exact word - but the attitude toward users in the Telegram group was pretty clear regardless of the wording And nobody expects you to stare at a screen while tasks run. The issue is that when users ask for a status update in the group, they get sent to support. Then support takes hours to reply. Meanwhile you're clearly active and chatting. That's the frustrating part - not the wait itself, but the runaround

The service itself is decent and cheap, and yes - they clearly state on their website that it's not meant for critical workloads, fair enough. But if you're okay with your VPS going down for days at a time on a regular basis, you're in the right place What really kills it is the support experience. When network is down for everyone, the admins are actively joking around in the Telegram group. If you ask there what's going on, they send you to the support chat on the website. In the support chat, nobody replies for hours. Meanwhile you can see the same admins actively chatting and laughing in the group At one point the admin publicly called half his users "retarded" in the group. Some users do write nonsense, sure but when someone has a real issue and genuinely needs help, getting "as soon as possible" and then watching the guy go back to memeing in Telegram is just frustrating Cheap price, unstable product, terrible support culture